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Work Experiences

Amelito's Sizzling House - Social Media Manager
October 2025 - Part Time Freelance

Remote

  • Managed and maintained the restaurant's social media presence across Facebook and other digital platforms to increase brand awareness and customer engagement.

  • Developed and executed content strategies aligned with marketing goals, seasonal promotions, and special events.

  • Created engaging social media content, including promotional posts, product highlights, customer testimonials, and interactive campaigns.

  • Designed eye-catching tarpaulins, posters, menu promotions, banners, and marketing materials for both online and offline advertising.

  • Produced creative graphics and visual assets that reflected the restaurant's brand identity and attracted potential customers.

  • Scheduled and published content consistently while monitoring audience engagement and responding to customer inquiries.

  • Conducted competitor research and trend analysis to identify opportunities for increasing reach and engagement.

  • Collaborated with management to promote new menu offerings, discounts, and special occasions through targeted marketing campaigns.

  • Monitored social media performance metrics and provided recommendations to improve content effectiveness and audience growth.

  • Assisted in strengthening the restaurant's online reputation through community management and customer interaction.

Ziba Dental Clinic - Social Media Manager
September 2025 - Part Time Graphic Designer

Remote

  • Managed the clinic’s social media presence across Facebook, Instagram, and other digital platforms.

  • Created engaging and informative content to promote dental services, treatments, and oral health awareness.

  • Designed social media graphics, promotional materials, and marketing creatives using Canva and other design tools.

  • Planned and scheduled content to maintain a consistent online presence and increase audience engagement.

  • Developed monthly content calendars aligned with clinic promotions, seasonal campaigns, and marketing goals.

  • Edited photos and videos for social media posts, reels, and promotional campaigns.

  • Conducted content research and brainstorming to generate relevant and engaging dental-related content.

  • Ensured brand consistency across all social media and marketing materials.

  • Monitored social media performance and audience engagement to optimize content strategies.

  • Collaborated with clinic management to promote special offers, events, and patient education initiatives.

SG Property Advisor - Social Media Manager
July 2025 - Part Time Freelance

Remote

  • Managed and maintained the social media presence of a Singapore-based Property Advisor across various platforms, ensuring consistent branding and professional communication.

  • Developed and executed monthly social media content strategies aligned with business goals, property market trends, and target audience interests.

  • Planned, researched, and brainstormed engaging content ideas focused on property buying, selling, investing, market updates, and industry insights.

  • Created compelling social media content, including static graphics, carousels, reels, educational posts, and promotional materials to increase audience engagement and brand awareness.

  • Designed and maintained content calendars to ensure consistent posting schedules and strategic campaign execution.

  • Collaborated closely with the Property Advisor to identify content opportunities, client success stories, property launches, and market trends that could be transformed into valuable content.

  • Assisted with the creation, updating, and management of property listings on platforms such as PropertyGuru and 99.co, ensuring listing information, descriptions, and visuals were accurate and up to date.

  • Performed ad hoc administrative and marketing tasks related to property marketing, lead generation, and online property promotion.

  • Conducted competitor research and market analysis to identify content opportunities and improve overall marketing performance.

  • Monitored social media analytics and audience insights to optimize content strategies and improve engagement rates.

  • Stayed updated on Singapore property regulations, market movements, and industry developments to ensure content remained relevant and informative.

LMS Box Breaks - Social Media Manager

February 2025 - Part Time Freelance

Remote

  • Managed the social media presence of LMS Box Breaks, a U.S.-based live card-breaking business specializing in sports and collectible trading cards.

  • Developed and executed social media strategies to increase brand awareness, audience engagement, and new customer sign-ups on the live streaming platform.

  • Created and managed monthly content calendars aligned with product launches, live breaks, promotions, and marketing objectives.

  • Produced engaging social media content, including static graphics, promotional posts, carousels, and short-form videos tailored to the collectibles and sports card community.

  • Edited reels, promotional videos, teaser content, and highlight clips from live box breaks to increase audience retention and engagement.

  • Brainstormed creative campaign ideas and content concepts to promote new product releases, special events, giveaways, and live streaming schedules.

  • Designed marketing materials and visual assets while maintaining consistent branding across all digital platforms.

  • Collaborated with the team to develop audience-focused content strategies that encouraged participation in live breaks and community engagement.

  • Monitored social media performance, engagement metrics, and content effectiveness to optimize future campaigns.

  • Stayed updated on sports card industry trends, trading card releases, and community interests to create timely and relevant content.

USA CREDIT REPAIR - Social Media Manager
January 2025 - Part Time Freelance

Remote

  • Managed and maintained the company's social media presence across Facebook, Instagram, and other digital platforms to increase brand awareness and generate qualified leads.

  • Developed and implemented strategic content plans focused on credit education, financial literacy, credit repair services, and client success stories.

  • Created engaging social media content, including graphics, carousels, reels, promotional posts, and educational materials tailored to the target audience.

  • Planned and organized monthly content calendars to ensure consistent posting and alignment with marketing objectives.

  • Conducted content research and brainstorming sessions to identify trending topics, customer pain points, and opportunities for audience engagement.

  • Designed visually appealing marketing materials and social media creatives that aligned with the brand's identity and messaging.

  • Assisted in developing campaigns aimed at increasing inquiries, consultations, and client conversions.

  • Monitored audience interactions, responded to comments and messages, and helped foster an active online community.

  • Analyzed content performance and engagement metrics to optimize future content strategies and improve overall campaign effectiveness.

POSH TRAVEL & TOURS - Social Media Manager
September 2024 - Part Time Freelance

Remote

  • Social Media Management (Facebook)

  • Content Creation + Curation (Photo Editing using Canva)

  • Social Media Strategy & Brainstorming

  • Customer Inquiries & Engagement

MIZUYA Collagen Drinks - Social Media Manager
February 2024 - Part Time Freelance

Remote

  • Social Media Management (Facebook & Tiktok)

  • Content Creation + Curation (Photo & Video Editing using Canva & Capcut)

  • Social Media Strategy

  • Brainstorming Landing Page Creation & Setup (webcake)

  • Customer Inquiries & Engagement

MEISU - Social Media Manager
January 2024 - Part Time Freelance

Remote

  • Social Media Management (Facebook, Instagram & Twitter)

  • Content Creation + Curation (Photo & Video Editing using Canva & Capcut)

  • Social Media Strategy & Brainstorming

  • Paid Ads Management & Strategy (Facebook, Instagram & Twitter ADS)

  • Customer Inquiries & Engagement

  • Website Development & Management (Wix)

Nouveau Riche Digital Marketing Services - Social Media Manager
November 2023 - Full Time 

Remote

  • Social Media Management (Beauty & Health Supplement Niche)​

  • Landing Page Creation (webcake)

  • Shopify Website Management

  • Ecommerce Management (Shopee & Tiktok Shops) Content Creation + Curation (Photo & Video Editing using Canva & Capcut)

  • Customer Inquiries (Facebook, Instagram & Ecommerce platforms)

Café Detour & Kitchen Aroma - Social Media Manager
June 2023 - Part Time Freelance 

Remote

  • Managed social media accounts across Facebook, Instagram, and TikTok.

  • Created and scheduled engaging content to increase brand awareness and audience engagement.

  • Developed content calendars and social media strategies aligned with business goals.

  • Designed social media graphics and marketing materials using Canva.

  • Edited photos and videos for social media campaigns using Canva and CapCut.

  • Curated relevant content to maintain a consistent and engaging online presence.

  • Monitored audience interactions and responded to comments, messages, and inquiries.

  • Maintained brand consistency across all social media platforms.

  • Tracked content performance and optimized strategies based on engagement insights.

  • Collaborated with management to promote products, services, and special campaigns.

Vulb Media - Social Media Manager
December 2022 - Full Time Freelance 

Remote

  • Social Media Management (Australian Food & Beverages, PH Manufacturing, Australian Immigration, PH Agricultural, Australian Tattoo Services & Australian Pageantry Niches)

  • Captioning

  • Blog Copywriting

  • Social Media Copywriting (for posts & creatives) Posting & Scheduling using Hootsuite &

  • Meta Daily Engagements​

Onpoint Protection Solutions - Social Media Manager
August 2022 - Part Time Freelance 

Remote

  • Social Media Management (Facebook & Instagram) Content Creation + Curation (Photo & Video Editing using Canva & Capcut)

  • Social Media Strategy & Brainstorming

  • Paid Ads Management (Facebook & Instagram ADS)​

Scout Active - Social Media Manager
August 2022 - Full Time Freelance 

Remote

  • Social Media Management (Facebook & Instagram) Content Creation + Curation (Photo & Video Editing using Canva & Capcut)

  • Social Media Strategy & Brainstorming

  • Paid Ads Management (Facebook & Instagram ADS)​

Timberdog - Social Media Manager
July 2022 - Part Time Freelance 

Remote

  • Social Media Management (Facebook, Twitter & Instagram)

  • Content Creation + Curation (Photo Editing using Canva)

  • Social Media Strategy & Brainstorming​

WNS Global Services - Customer Associate
June 2021 - Full Time

Remote

  • Assisted US customers with flight and hotel reservations, modifications, and cancellations.

  • Provided real-time travel solutions and alternative booking options based on availability.

  • Handled customer inquiries, complaints, and escalations in a professional manner.

  • Ensured accuracy in booking details, pricing, and policies to avoid discrepancies.

  • Guided customers on travel policies, refunds, and loyalty programs for better service experience.

  • Processed payments securely and resolved billing-related concerns efficiently.

  • Maintained high customer satisfaction ratings through excellent communication and problem-solving.​

Inspiro Relia INC - Customer Service Representative
January 2021 - Seasonal Account 

Remote

  • ​Assisted customers with flower orders, customization, and delivery scheduling for Mother's Day.

  • Handled sales inquiries and provided product recommendations to boost conversions.

  • Processed order modifications, cancellations, and refunds while ensuring customer satisfaction.

  • Resolved delivery issues, payment concerns, and product-related complaints efficiently.

  • Managed a high volume of calls, emails, and chats during the peak holiday season.

  • Ensured accurate order details and on-time delivery by coordinating with florists and logistics teams.

  • Provided exceptional customer service to enhance brand reputation and encourage repeat business.​

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Certifications

Facebook ADS Management - Online Course by ProVA
November 2024

  • Facebook ADS Structure

  • Navigating Facebook Ads Manager

  • Customizing Ads Manager

  • Setting up Different Types of Campaign

  • Budgeting Split Testing/Scaling

  • Facebook Pixel

  • Retargeting Helpful Tools

Social Media Management by ProVA
July 2022

  • Introduction to Marketing & Social Media

  • Types of Social Media Platforms

  • Job Role on Social Media Tools/Softwares Used in Social Media Social Media Workflow

  • Creating Social Media Reports

  • How to Manage Social Media Accounts

  • Pricing Rates

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